Help & Support

    How do I change the email address I used for my Viva Premium subscription?

    To change your email address, please follow the below steps:

    Sign in to your NZ Herald user account with your current email address and password.

    On web browser:

    Visit your account details page, replace the current email with the new one and click on the 'Change Email' button.

    On the NZH app:

    Tap on 'Profile' and then on 'Edit Profile'. Replace your current email with the new one and click on the 'Change Email' button.

    If you are having trouble updating your email address, please contact us at subscriptions@nzherald.co.nz

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