Rotorua mayor Steve Chadwick said she was in shock but was sending her condolences to the wider Muslim community in Christchurch.

"It is deeply moving for everybody but Muslims have our support and are very loved in our community."

Waiariki MP Tāmati Coffey said he was absolutely gutted to see so much hatred present in society towards Muslims.

"I just don't understand it...This is absolutely unacceptable."

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He wanted to reinforce that Rotorua's Muslim community was supported by all those in Rotorua.

"I am looking forward to getting in touch very soon with the community and just being with them and send them a message that we aren't all like that. Our hearts are 100 per cent with them at this time."

Rotorua-based New Zealand First deputy leader Fletcher Tabuteau said his heart went out to all those who were involved.

"For anyone in Rotorua that is affected, if there is anything we can do let us know."

National MP for Rotorua Todd McClay said he was shocked when he heard the news.

"It appears this is a hate crime that has no place in New Zealand. I think every New Zealander and visitor to our country will be appalled and saddened."

He wanted Muslims to know they were valued and an important part of the Rotorua community.