"Fraser" - a Wellington white collar worker - says Netflix has over-charged him around $250 since he joined the streaming service in 2015 - and it won't refund him.

It's a bit of a convoluted tale (bear with us), and Fraser has more or less given up on any hope of compensation, but he wanted to share his story because he suspects a lot of other New Zealanders could be in the same situation.

It was only this month - four years down the track - that Fraser realised he was being billed US$14.99 (around NZ$22.22) a month for his

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