Obama signs bill to improve crisis hotline

WASHINGTON (AP) " President Barack Obama has signed into law a bill that seeks to ensure all telephone calls and other communications delivered through a Department of Veterans Affairs' crisis line get answered in a timely manner by a qualified person.

The legislation signed Monday comes after federal investigators substantiated allegations that some calls went into a voicemail system and that some veterans didn't get immediate assistance.

The bill creates a quality assurance process. It requires the VA to develop a plan to ensure any communication to the crisis line or a backup center is quickly handled by someone in accordance with guidance established by the American Association of Suicidology.

Rep. David Young, R-Iowa, the bill's sponsor, says those who sacrificed in defense of "our freedoms" deserve the best mental health care possible.

This story has been automatically published from the Associated Press wire which uses US spellings

Get the news delivered straight to your inbox

Receive the day’s news, sport and entertainment in our daily email newsletter

SIGN UP NOW

© Copyright 2017, NZME. Publishing Limited

Assembled by: (static) on production bpcf03 at 22 Jan 2017 00:33:37 Processing Time: 406ms