Lisa Eagle pauses in the middle of an interview. She's been asked if she ever sleeps.
"Not much," she finally admits.
Lisa, 45, administers the organisation E hoa: From Heart to Hand, using the social media reach of Facebook to help those in need of, well, pretty much anything.
"My desire is to see happiness and compassion spread by small acts of helping and assisting," she writes on the E hoa Facebook page.
"It costs nothing to share some goodness and kindness."
Although the page only went live about a year ago, Lisa has always helped people - it's just her nature.
"I never made it really public, I never did a show-and-dance about it," she says.
"I'm one of those people who just likes to get on with it. I'd hear that someone was struggling with food, so I'd slip out at night and leave a load of food on their doorstep."
After years living on the East Coast and, after that, the South Island, she eventually shifted back to Hawke's Bay, youngest child in tow. A social justice activist - "You just get in and do the job." - she was asked last year to help set up another aid agency but left when she didn't like how that was developing. She wasn't idle for long.
"I thought, helping others is still my passion, this is still what I want to do, why don't I do it on my own and do it publicly. Within 24 hours of having that thought, the Facebook page was set up and I had my first official request. It's just been like a fast-moving freight train since then."
Working largely on her own, Lisa gathers donations of clean, reusable items and gifts them, at no cost, to those in need.
She uses a shipping container on her property to store donated goods before passing them on to those who lack some of the basic household items. She has helped people in Hawke's Bay as well as Wairoa, Waipukurau and Waipawa.
"I've got this freakish, abnormal energy of two people, so it has to go somewhere," she says. "I have a giant, crazy heart."
That heart faltered a bit when she came back to the Bay. After years of living in small rural communities where everyone knows their neighbours and supports each other, she didn't like the changes that had occurred in the urban areas.
"There's been a huge shift in our society, a lot of self-preservation, a lot of dependence, a lot of lost knowledge," she says. "I saw this crime and all these people hurting and this trauma. It doesn't have to be this way, we don't have to do this.
"Instead of just complaining about how bad it is, how do we change it? We have to be the change, we have to sow seeds."
While Lisa accepts petrol vouchers to help with delivery costs, E hoa: From Heart to Hand works on a no-cash system. Money, she says, has never been a major issue for her.
"I've had huge financial struggles but, for me, money is not the be-all and end-all. I put more into relationships and life and connection."
- Donations to cover operational costs for E hoa: From Heart to Hand can be deposited to Kiwibank account 38-9001-0867678- 01.