A group of Tawavale St residents say they don't want to use wheelie bins soon to be provided for rubbish collection by the Rotorua Lakes Council.

They want to opt out of the new scheme that will see the council dump its brown rubbish bag collection in favour of a new three-bin collection system from October 31.

But a council official says it would work around any issues with the new service with residents and contractor Smart Environmental.

Rotorua residents will get a 240-litre bin for general recycling collected fortnightly, a 140-litre bin for household rubbish collected weekly, and a crate for glass recycling to be collected fortnightly.

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Richard Marshall shares a driveway with seven other properties on Tawavale St and just down the road are two other shared driveways servicing more than a dozen properties.

He said he didnt't think there would be room on the street for eight wheelie bins - 16 on alternate weeks. He wanted to stick with his current wheelie bin provider and do his own recycling in town.

"Our grass verge is on a slope and would hardly fit eight bins, there's no footpath there either.

"I don't have anywhere to store them."

He said he had been offered a 50 per cent rebate on his collection charges by the council for not using the new bin service.

The council's chief operating officer Dave Foster said the council was open to working through solutions where there were service delivery issues.

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"Smart Environmental is an experienced operator and will have come across these types of issues before. We are happy to discuss other options for people in areas that may be difficult to service or where there are multiple dwellings with shared access," he said.

Mr Marshall's neighbour Don McCarrison said he had already opted out of the new service and would stick with his current wheelie bin provider and do his own recycling.

"We've been with them for about 18 years, they come all the way up the drive to collect our bin. But where we are there is no room or footpath to put them out," he said.

Councillor Glenys Searancke said she was aware of situations where urban people shared driveways.

"Such as the the likes of Regency Park on Te Ngae Rd that has 60 units. It's ludicrous to have 180 bins on one space in a retirement village.

"We should give people the opportunity to not avail themselves of the bins, a half charge is quite acceptable so they are still making a contribution to the service."

She said she had received many phone calls from people confused about the new system.

"I think there will be a lot of teething problems and it will take a long time to settle down."