Rant

The new electric trains might be one year old but I am not celebrating, as I endure my bum going numb from the hard, uncomfortable seats on my long, daily commute from Papakura to Britomart. The old diesel trains had much more comfortable seats.
Greg
Rave

Butterfly Creek took care of my wheelchair-bound husband last weekend with such dignity, respect and consideration. He was treated so well throughout the whole complex. Very wheelchair-friendly place. Thanks Butterfly Creek for making our day! Katherine
Rant

Roger rants about water fountain "logjams", and needing to bend over for a drink? How many countries in the world can you even open a tap and drink the water safely - for free? Kris
Rave

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Recently, I had an issue with a tolls payment notice. I rang NZTA at 4.50pm last Saturday and was put through to Cameron, who did a fantastic job of talking me through the issues and sorting them out to my satisfaction. Well done Cameron, the best customer services person I have dealt with in many, many years. Ian
Rant

To the young woman walking down Lake Rd towards Devonport on Monday about midday who had a driver swerve towards you in an intimidating way as you were about to cross a side street, don't worry, I've reported the driver to the police. Cathy
Rave

A big thank you to vet Mark and reception at the after-hours vet clinic in Carrington Rd for showing so much compassion and understanding during the peaceful passing of our beautiful girl, Daisy. It must be a tough part of being a vet. P & C
Tell us what you love about life in New Zealand - and what needs to change. Email rantandrave@nzherald.co.nz.