nzherald.co.nz

Inside Money: Ross probe opens door on back-office process

By David Chaplin
9:30 AM Thursday Nov 8, 2012
Those boring back-office procedures might actually matter. Photo / Thinkstock

Those boring back-office procedures might actually matter. Photo / Thinkstock

With $439 million to play with Ross Asset Management (RAM) would be one of New Zealand's largest boutique fund managers and perhaps the biggest in what is understood to be its chosen asset class of global equities.

The only drawback to this argument is Ross Asset Management, currently under investigation by the Financial Markets Authority (FMA), is not a funds manager, at least in the traditional retail sense.

As RAM doesn't offer any formal retail fund it's therefore not subject to all the messy, expensive compliance duties other less-exclusive operations must adhere to such as: issuing a prospectus and investment statement; setting up a corporate trustee structure, or; using an independent custodian to ensure all transactions are carried out correctly.

In short, all that boring back-office process that retail investors choose to ignore (but can nevertheless read about in publicly available documents) is even more of a mystery in an operation like RAM.

According to the Financial Services Providers Register, Ross Asset Management is in the business of: Keeping, investing, administering, or managing money, securities, or investment portfolios on behalf of other persons.

In practice, this likely means RAM provides a 'discretionary investment management service' to its 900 or so clients, who would own broadly the same underlying assets (selected by RAM) but administered under some kind of individual accounts system.

And although RAM head, David Ross, as an Authorised Financial Adviser (AFA) admits to providing services to retail clients (any complaints, by the way, can be directed to Financial Services Complaints Limited) it's probable many of his client base would be classified as 'wholesale' or 'eligible' investors, and therefore not subject to all the disclosures afforded to lesser retail investors.

If the $439 million figure is accurate, that works out at an average investment of just about $500,000 per client, which indicates many of them may be defined as 'eligible persons' on the grounds of being wealthy as per the threshold in the current law (which may change under the imminent Financial Markets Conduct Bill) of: net assets of at least $2,000,000; or annual gross income of at least $200,000 for each of the last two financial years.

These are allegedly sophisticated investors.

Whatever has gone wrong at RAM and there is little detail available the confusion and air of suppressed panic apparent in comments from its clients indicate some of them have no idea how their money is actually managed.

Those boring back-office procedures might actually matter.

By David Chaplin
St Johns Hill (Wanganui) (New Zealand) | 02:51PM Thursday, 08 Nov 2012
Ross Asset Management's reporting process to clients is rather poor and somewhat crude and outdated.

I speak not as an investor, but rather as someone who has read some of RAM's taxation reports that are issued to clients at the completion of the tax year.

The reports aren't user friendly and are noted for their lack of guidance in terms of the NZ income tax implications of some of their overseas investments on behalf of clients.
Tom (New Zealand) | 10:04AM Friday, 09 Nov 2012
whilst being a biased boring back office service provider, I would like to state that this exact issue was one to which we submittted to the FMA, where Advisers are able to hold large amounts of assets without the formal oversight you mention. this is a massive risk to the client, and temptation to the adviser to use the assets as if they were their own (especially when things get tough and it is easier to shift assets around from once client to another to allow for withdrawal payments).

Our clients demand that we are subjected to semi annual controls and process audits, and part of that is to ensure that all assets recorded are backed up by verified holdings in the name of a custodian, trustee or individual.
Colin () | 10:04AM Friday, 09 Nov 2012
It is funny that if RAM ran a fund that complied with all of NZ's disclosure laws, then David would have to pay the FMA more than $40,000 in compliance type costs.

I think user pays should apply here. The investors staggered into this mess. Let them fix it.
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