nzherald.co.nz

Deborah Hill Cone: If shopping shoe fits we'll have to wear it

By Deborah Hill Cone
5:30 AM Monday Oct 29, 2012
New Zealand's population is ageing: It is expected there will be 1.2 million old folks in a few decades. Photo / Supplied

New Zealand's population is ageing: It is expected there will be 1.2 million old folks in a few decades. Photo / Supplied

I went into a clothing boutique in Newmarket a few days ago. The shop assistant had cool silver shoes on. "Where did you get them? Wow, New Lynn? I must pop out there. Ohhhh, sorry BER-Lin. Right."

Shopping just isn't what it used to be. I wonder how most local retail shops can survive when the whole world is your mall.

In the Herald on Sunday Matt McCarten wrote a plaintive column wistful about his favourite local shop closing, to be replaced with big box retailers like the Warehouse. I know he thinks we are from different tribes - I can't imagine he would spend a week's salary on some silly see-through Margiela boots - but I feel your pain, brother.

There is nothing really new about the phenomenon of big ugly category killer retailers gobbling up rustic local shops. As a capitalist, in a bid to stop myself thinking of the Warehouse as utterly vile, I have tried to remind myself of the people who thanks to Stephen Tindall can keep warmer in winter with cheap polar fleece blankets with bad taste tigers on them and feel they are part of the affluent world buying barbecue furniture.

Their quality of life is surely enhanced by being able to buy more stuff. And we are buying more - 40 per cent more than we were in 1992. So shopping isn't dead. But if you are a retailer, it might feel that way.

One of my friends travelled recently to Bangkok to buy an entire house lot of furniture. Outdoor furniture, dining tables & chairs, couches and armchairs, coffee tables: the whole caboodle.

He told me: why pay double in Auckland's high-end stores when he could fill a container for half the price and have something different you don't see in a Newmarket showroom.

It's not an isolated case; two other people he knows have done the same using the same Thai broker. If more and more people do it this way then obviously New Zealand retailers will close.

Already many of us are buying smaller stuff, like shoes, online, and it's hurting retailers. The answer to this retail conundrum is apparently for us to import more punters. Demographers are talking about how we can become a country of 10 million people in the next 50 years. We are relying on immigration to supply our growth, rather than improving our own productivity and skills.

We seem to have stopped talking about building our own local industry like Nokia or being a finance hub like Switzerland and have just accepted our industry is to import people instead and start a lot more $2 shops.

Here are some figures. Our population is ageing: there were 200,000 people aged over 65 in 1950, now there are 600,000 and it is expected there will be 1.2 million old folks in a few decades.

We are losing 50,000 people a year: typically skilled, working-age people. We are accepting about 85,000 new residents. This influx has seen Auckland quietly become "super-diverse", surprisingly more diverse than cities in Australia or Canada, with 40 per cent of its residents born in another country. This is a huge change. Professor Paul Spoonley warned on National Radio last week: "We have diversified our population without a lot of fuss. I would have expected more reaction to be honest."

I'm quite proud of how we have adapted to the new diverse New Zealand but there is a law of diminishing returns so I'm not sure the next phase will be as easy.

Immigration might work for Auckland but is not so flash for the rest of the country. Still, our strange little wizened ageing nation at the bottom of the world has some upside. There has probably never been a better time for me to open my rocking retirement home where we will listen to Nick Cave, gamble, take class A drugs and race our mobility scooters.

Wearing great shoes of course.

By Deborah Hill Cone
YouKNOWItsTheTruth (New Zealand) | 10:00AM Monday, 29 Oct 2012
What I don't understand is why retailers in New Zealand don't just drop their prices? I understand they have overheads, wages, etc, but surely they're still making profits. And not just on shoes, clothes and cosmetics, but on things like wine too.

I was in a restaurant last week that had a bottle of Veuve on the menu for $140. It costs around $79 in supermarkets and duty-free, so I would suggest that restaurants pay less than $60 a bottle of they buy in bulk. But for argument's sake, let's say $65. So that's a $75 and more than 50% mark-up on a bottle of champagne.

Yes, we have to pay for the waiter's wages, electricity, washing-up, rent, etc, but then we also have to pay for all of those things if I bought a $40 bottle of Roaring Meg. All of these overheads are flat rates. The restaurant doesn't pay more rent or more wages if I order the Veuve instead of the Roaring Meg. I use the same number of glasses. It takes the waiter no more effort to open a bottle of Veuve as it does the Roaring Meg. So why does one have a $75 mark-up, and the other one have a $15 mark-up?

When retailers and businesses stop being silly and greedy, and stop ripping us off, I'll shop more in New Zealand
Melons (New Zealand) | 10:01AM Monday, 29 Oct 2012
You seem to almost suggest (even though I know you aren't) That The big giant scary Warehouse with its plethora of red sheds just suddenly appeared one day. The Warehouse is 30 years old. It started with one store, in Takapuna in 1982 and the reason it is so big today was obviously because there was a need for it, and Stephen was a kiwi entrepreneur with an idea. I think there are alot of people out there with alot of fantastic ideas that that quite simply are not given the opportunities (or they go overeas to get it.

Sadly I have to admit that I buy pretty much all of my shoes and clothes online because they cater to the fact Im a short-ar$e with a small waist. Not a day goes by when im not stopped by complete strangers to compliment me on my shoes or dress - something you just dont get when everyone else is wearing the same thing as you and the stuff you do want is far to expensive to afford.
Surdo Oppedere (Auckland Region) | 01:44PM Monday, 29 Oct 2012
I buy online because local retailers don't have what I want, and I really have very plain tastes. It is as though they have decided "this year we are only giving customers these particular styles and though luck if you don't like it".
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