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Small Business: What's your business owner personality?

By Gill South
11:45 AM Tuesday Sep 11, 2012
A Lifestyle Seeker, a Business Builder or a Passionate Professional? What's your business personality? Photo  / Thinkstock

A Lifestyle Seeker, a Business Builder or a Passionate Professional? What's your business personality? Photo / Thinkstock

MYOB General Manager Julian Smith talks to Gill South about the three personalities of business owners.

No two businesses are the same - and success means different things for different people. But what most business owners have in common, are the goals and aspirations that motivate them. And to reach those goals, it's vital to know what's really important to you in your business.

A great place to start is to define your 'business personality' - it'll help you identify what you care about the most and how to get the best support from others. SME research specialists from the Cameron Research Group have identified three main business personality types.

Which of these three statements describes you?

A: I don't want to make lots and lots of money, it's more a lifestyle choice for me. It's not just about being able to work when I want, but also on the project I want to work on. I am still driven to build my business but in a lifestyle framework that is far more balanced.

B: My aspiration would be to grow, to expand the business. I'd never be happy to just drift. The aim at the end of it all is either to build the business up to a stage where it provides me with a very good living or where it can be sold for a large profit.

C: The business is really a secondary consideration. It is more about pursuing my passion. I just see that my business allows me to do what I want, which is to work in a profession I get excited about. I would probably continue to do this even if the business made only a modest profit on some jobs and even losses on others, just because I am passionate about it.

The statement you relate to the most will best describe your business personality.

If you identify with A, then not surprisingly, you are defined as a Lifestyle Seeker.

You're primarily motivated by being in full control of your business. You want the freedom to choose to work where and when you want - while you're still up for growing your business, it has to work in with your family and lifestyle commitments.

You'll be most successful when you have processes in place to give you more free time, so using technology to help with accounting and admin will be important. You may also prefer to outsource a lot of the admin aspects of your business and you'll probably want to be able to work from home or on the move, so online business tools might suit you.

If you're a B then you are a Business Builder.

You're totally motivated by revenue, growth and profit. The key to your success will be finding the right support for your ambitious plans - and a great accountant and bank manager who can work with you on aggressive growth should be top of the list.

You also have an end-game in mind: making a large profit or selling your business - so succession planning is important. To achieve this, make sure you invest time at the outset in designing your exit strategies.

The final statement, C, describes the Passionate Professional.

You love what you do and wouldn't do anything else. Sometimes you get so caught up in your vocation, you forget to manage some of the "business" issues - like getting invoices out, chasing payment and making sure your tax payments are planned for and paid on time.

You recognise that you want to spend all your energy on what you do - and get a great bookkeeper managing all the business admin for you. That way you know you've got the detail covered and don't have to worry about it.

Whatever your business personality, the key is recognising that to achieve your goals, you don't have to go it alone. Identify the people - and personalities - that will be the best help for you to get the help you need, and you'll be well on your way.

See full article here.

By Gill South
Libertine (New Zealand) | 10:42AM Wednesday, 12 Sep 2012
Maybe it's just my business but neither the bank, Auckland Chamber of Commerce or my accountant(s) have been interested in providing the resources to assist in growth.

In fact the Chamber was so disinterested when they met with us that they never came back, telling me that we should look for another type of service and putting us in the too hard basket. Then our bank actually prevented us from improving our cash flow by refusing to sign off on a factoring company.

I've basically given up on those types of services and have taken to growing my business myself because their only interest is "what's in it for them".
Julian Smith (New Zealand) | 02:20PM Wednesday, 12 Sep 2012
Hi Libertine - have you thought about making contact with the folks at Business Mentor's NZ? We've had a number of our clients use the service and they report great results in being connected with an experienced local business person for advice and support.

Maybe try shopping around for a new accountant or bank. Bank's compete very aggressively for business in the small business sector. The team at the Icehouse are also worth checking out. They have a lot of resource that are focused on helping businesses grow.

Good luck with all your plans and hang in there!
Cheers
Julian Smith
General Manager - MYOB NZ
Libertine (New Zealand) | 09:49AM Thursday, 13 Sep 2012
Thanks Julian.
With respect to Business mentors we have used a Te Puni Kokiri service who put us in touch with WHK and it ended up with the same result - WHK wouldn't even use our service and while some resources were put forward, it again fell into the "too hard" basket.

In fact I would even venture to suggest that your own business doesn't use a service like ours and would probably have not even considered it despite the potential Health & Safety or insurance benefits should something happen.
I will how ever have a look at Icehouse and see if there is something that they can do with us to enable us to increase our rate of growth.

Thanks again for your feedback, I appreciate that you took the time to respond.
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