nzherald.co.nz

Pub spy: Matakana House

5:30 AM Friday Nov 25, 2011
Service may be slow at the Matakana House pub. Photo / Supplied

Service may be slow at the Matakana House pub. Photo / Supplied

I was up Warkworth way recently, so I decided I'd drop in at the Matakana House for a well-deserved pint and to have a good look at the place.

And I have to say, it looks great. A former boarding house, the bar is a Speight's-themed number and the exposed timbers and totara slab bar fit in nicely. The food looked good and wasn't overly expensive, which was miraculous given that this was Matakana, after all, a place that thinks its produce is worth twice as much for having the word "Matakana" on the label.

The bar was quite crowded when I went in, which is usually a good sign, but it turns out that it wasn't, really. Matakana is a very local sort of a place, clearly, as anyone who isn't on first-name terms with the staff clearly doesn't get served until the locals, the usual mob of semi-rural blowhards, have had their fill. It really is quite infuriating to stand at the bar, cash in hand, quietly fuming as the bartender sees to the needs of Scotty and Dave-O and ignores you with all her considerable might.

It wasn't as though I was inconspicuous, either. I'm not a small lad and take up a fair amount of space at a bar, but the minutes ticked by and the bartender showed no sign that she was going to serve me.

In the end, gentle reader, I left. I took my money, put it back in my pocket, got in the car and drove off, wondering how on Earth that kind of small-minded parochialism can survive in our ever-changing world. Amazing, really.

Scores

Service: 0/5
Drink: 0/5
Food: 3/5
Atmosphere: 4/5
Overall: 2/5

- Herald on Sunday

James Lyons () | 09:39AM Friday, 25 Nov 2011
This pub is for sale in trademe and mentions 1 full time manager and 6 casual staff. Too casual by the sounds of things Scotty and Dave-O need to find a table to sit at and stop chatting the casuals up.
PurpleHaze () | 09:40AM Friday, 25 Nov 2011
We no longer visit Matakana for similar reasons. Too many wannabees with their noses in the air on one side of the road and the locals on the other side. No service anywhere is normal from our experience. In fact this is strangley becoming the norm whereever you shop in Auckland - everyone is unhelpful and does their best to ignore customers! Strange given the recovering economy! Maybe its me! Yet go to Tauranga or Wellington and people couldnt be more helpful. I'm slowly giving up on Auckland and doing my shopping out of town.
Patricia (United States) | 11:01AM Friday, 25 Nov 2011
Called in there myself recently. First time since I have been in the district for almost 6 years now. No sign of snobbery there that I could see. In fact a small group of locals (fisher types and farm hands that I could see) gales of laughter emanating from a side bar added to its ambience. 'Country'pubs have their own special brand of magic. In my humble opinion you couldnt get much closer to country than that. A nice respite from the high end of Matakana that surround it. Fish and chips was great value
Copyright ©2013, APN Holdings NZ Limited