nzherald.co.nz

Greg Dixon: Giving tourists the warm fuzzies

By Greg Dixon
9:30 AM Tuesday Sep 13, 2011
London is a great city to play tourist, and despite their reputation Londoners can be very friendly. Photo / www.britainonview.com

London is a great city to play tourist, and despite their reputation Londoners can be very friendly. Photo / www.britainonview.com

London, June 2011. After stepping off the train from York into the swirl of Kings Cross station and manoeuvering my too-heavy bags out the door to the street, I came to a decision.

Though I had half-made plans to visit the National Portrait Gallery, the British Museum or the Tate Modern - to get a bit of much-needed culture into me, you understand - there was, as I blinked in the surprisingly warm sun on that Friday afternoon, only one option that made any sense to me: to play tourist.

This may seem, well, a damned sort of obvious thing to do. I was, after all, exactly that: a tourist. But what I meant was this: instead of seeking out the more cultivated bits of London, I decided I would set about seeing and hearing as many of the cliched sights and sounds of the city as I could in the two-and-a-bit days I had.

First it was the Houses of Parliament, then the London Eye (cancelled; there was no way I was joining a queue that size), Downing St, Whitehall, Westminster Abbey (cancelled; ditto), the Mall, Buckingham Palace, a hot dog in St James' Park, a Soho pub crawl, jumping up and down in a Soho punk club, the Tower, fish and chips and a couple of cold ones on the South Bank, evensong at St Pauls, a ferry to Greenwich ... I actually went a bit mad, though this might have because it was 27C most of the time.

Of course if there is any city in the world in which one should play absolute tourist, London is it. And this is not just because there are plenty of those cliched sights and sounds.

Despite what I had been told, Londoners, at least the Londoners I encountered on this particular balmy weekend, were nothing if not helpful as I navigated my way around by Underground, taxi and shanks' pony.

People behind counters made the effort to have a friendly chat, taxi drivers offered wry, seen-it-all advice and strangers helped with directions. The only Londoner who was a complete shit was one particular fellow at Paddington station, but I shall not bore you with him.

In other words, London made me feel welcome. And it is this feeling I will be keeping in mind over the next six weeks as an estimated 85,000 tourists from around the world descend on New Zealand for the 2011 Rugby World Cup.

Whether or not rugby interests you - and I'm on the fence there - it is up to each of us to remember and channel those positive experiences we have had as tourists in other countries so that the 85,000 visitors go home feeling they were made welcome. And that's as simple as saying "gidday".

By Greg Dixon
GunHo (New Zealand) | 11:08AM Tuesday, 13 Sep 2011
In general I'm happy to welcome tourists. But in respect to the RWC tourists, I couldn't care less. I'm not going to go out of my way to be extra welcoming, simply because some tourists likes to watch grown men chase a ball around a gloried paddock.

It's obvious these tourist are going to be a bunch of sport jocks, and the most NZ culture they seek will be local pubs, "gentlemen's clubs", and the rugby museum, which makes me even less inclined to be welcoming.

It's not like RWC tourists are run-of-the-mill tourists who have come to experience New Zealand. These RWC guys have simply come to watch their favourite team be beaten by the All Blacks. Culture and NZ hospitality comes second to these sports jocks.
pCb (Mt Roskill) | 11:40AM Tuesday, 13 Sep 2011
And what of the other 300 days of 2011? Do tourists have a lesser value at that time? I don't know about the rest of New Zealand but I have always attempted to make any visitor welcome when I come across them. I am getting tired of the inference that just because it's the RWC we as a nation should finally be practicing simple courtesy
Lloyd (Takaka) | 11:53AM Tuesday, 13 Sep 2011
". It is up to each of us to remember and channel those positive experiences we have had as tourists in other countries so that the 85,000 visitors go home feeling they were made welcome."

All we have to do is be ourselves and act as normal New Zealanders, and it'll never be forgotten. And we've made a great start: raising our room rates to iniquitous prices, and telling people who'd already booked that no rooms were available but they could have something more expensive.
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