The first life insurance claims for earthquake victims have been lodged. Wayne Besant, chief executive of AIA New Zealand, said claims were trickling in.
"We have at this stage received a small number of claims since Wednesday, and expect more over the coming days and weeks. The processing and sensitive handling of these claims is a top priority for AIA New Zealand and all matters are being handled with care and urgency. Given the enormity of the tragedy and the extraordinary circumstances that Christchurch customers are facing, we're taking a very flexible approach in our handling and processing of the policies of those who have been affected," he said.
AIA was processing all disaster-related claims as a matter of urgency. The insurer has established a Christchurch claims committee.