Telecommunications restored in Havelock North


Chorus says telecommunications services have been fully restored to central Havelock North and Te Mata Road residents, more than 36 hours after the lines went dead.

Up to 1200 Havelock North residents and businesses lost  telecommunication services at the height of the outage, with customers not able to make emergency 111 calls, and medical alarms, burglar alarms, telephone and internet connections were not working.

The outage occurred after Unison Contracting damaged a telecommunication cable with 1200 connections at the centre of Havelock North. Businesses were left frustrated, not knowing how long they would be without telephone and internet services.

.Chorus' field services team completed repairs at 10.00pm last night, restoring phone and internet services to residents in the central Havelock North and Te Mata Road area. 

It said customers should now be able to make and receive landline calls and access broadband services.


"If customers are still experiencing disruptions then they need to contact their service provider to report a fault," it said.

- Hawkes Bay Today

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