Passengers delayed on a China Southern airlines flight for the second day in a row at Auckland Airport are boiling over with frustration.
A passenger said police have been called in to calm the passengers down as the aircraft failed to pass a test which would allow it to fly. Police are yet to respond to a request for comment.
Police confirmed to the Herald they were called in by aviation security around 11.30am due to "some upset passengers."
Video posted by one of the passenger, Alex Lee, shows an angry mob which appears to be yelling at one of the airline's staffers.
Posting on the video, Lee wrote "A mob is activating..its unacceptable...2nd drlay/cancellation in consecutive days"
"Plane has not passed the test...Waiting for news...0800 number not answering now....noone advising...really bad," Lee wrote.
A later updated posted 2 hours ago said "the police have arrived to monitor the situation".
According to Lee, the passengers were told to return to Auckland Airport today for their flight which would depart at 11am.
"China Southern Airlines...this is not acceptable!!!! Flight cancelled yesterday told we will fly today...we all came in early again. The departure time has now passed and noone is informing us what is happening," he said.
Auckland Airport's departure information shows flight CZ336D, a Boeing 787 Dreamliner, was scheduled to leave at 11am but has been delayed to 7pm.
Auckland Airport would not comment on the delay, saying it was a matter for the airline.
Yesterday Lee said the plane had been delayed due to engineering issues. He said they were made to wait for over four hours before being told to come back today.
China Southern said this afternoon it could not comment on the delays.
A Dreamliner 787 and a Boeing 777 were hit with technical faults yesterday and the problems cascaded. A flight did get away from Auckland to Guangzhou mid-morning.
Engineers are working to fix the faults.