Hamish Fletcher

Business reporter for the NZ Herald

Vodafone loses 50,000 mobile customers

Photo / Brett Phibbs
Photo / Brett Phibbs

Vodafone lost 50,000 mobile customers between July and September, on the back of similar losses in the New Zealand market earlier this year.

According to Vodafone Group's financial results, the company had 2,320,000 mobile customers in this country as at 30 September, down from 2,370,000 at 1 July.

The loss of mobile customers is something of an ongoing trend for Vodafone New Zealand this year. The company shed 41,000 customers between April and July this year. This was on top of it losing 9,000 customers between January and April.

Of the 2.3 million customers Vodafone had as at 30 September, 66.2 per cent are prepaid, down from 66.5 per cent at 1 July.

This suggests a number of the customers Vodafone lost were on prepaid accounts, which typically bring in less revenue for a telco than post-paid.

Despite the losses, Vodafone is still New Zealand's largest mobile operator.

At it latest financial results, Telecom revealed it had around 1.6 million mobile connections following the close of its ageing CDMA network while 2degrees announced in August it had over 1 million mobile connections.

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