ANZ network hit by nationwide fault

By Ben Chapman-Smith

A nationwide fault left many shoppers unable to make transactions using ANZ/National Bank credit and direct debit cards late this morning.

A spokesman for ANZ said a technical issue briefly disrupted credit card and eftpos transactions at some merchants.

The fault did not affect ATM transactions, he said.

"The issue has been resolved and affected merchants should now be back online.

"We would like to apologise to customers for any inconvenience that this has caused."

The issue started at about 11:30am and was fixed at 12:14pm.

Eftpos company Eftpos Central tweeted just after midday, advising merchants not to try to process ANZ or National cards until the fault had been rectified.

People around the country quickly took to social media to vent their frustration during the fault.

"Almost lunchtime in Welly and EFTPOS seems to be out all over town. Mostly ANZ and National apparently, but both merchants and cards," said Lewis Brown.

Velvet Burger posted a Facebook status at about 11:45am: "ANZ has an outage at the moment which is causing the Grababurger issues.

"The amount of money the banks make, you'd think they'd have it sewn up."

- Bay of Plenty Times

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